Last updated: August 24, 2026. Please review this policy before placing any order.
Dearborn Bulk Labs ships within the United States. We do not currently ship to international destinations. All orders must be shipped to a valid U.S. address. If you are located outside the United States and wish to place an order, please contact us at pay@dearbornbulklabs.com to inquire about availability and shipping options for your location.
Orders are processed within 48 hours of payment verification. Processing includes order verification, quality check, packing, and label generation. Processing time does not include weekends or holidays. If there is any delay in processing your order, we will contact you via email to inform you of the expected delay and revised timeline.
Orders are shipped via standard ground shipping through major U.S. carriers (USPS, UPS, or FedEx). The carrier is selected based on the destination, package size, and weight. We do not currently offer expedited or overnight shipping options. All shipments are sent with tracking.
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your package through the carrier's website. Please allow 24-48 hours for tracking information to appear in the carrier's system after you receive your tracking number. If you have not received a tracking number within 72 hours of your order being processed, please contact us at pay@dearbornbulklabs.com.
Delivery averages 10 days from the date of dispatch. This is an estimate and not a guarantee — actual delivery times may vary based on carrier capacity, weather conditions, holidays, and the destination location. We do not guarantee specific delivery dates. If your package has not arrived within 3 weeks of the expected delivery date, please contact us at pay@dearbornbulklabs.com and we will investigate the status of your shipment.
A flat shipping fee of $10.00 applies to all orders. Orders totaling $600.00 or more qualify for free shipping. Shipping fees are calculated at checkout and are based on the order total before any applicable taxes or fees. Shipping fees are non-refundable once an order has been shipped, except in cases where the order is lost or damaged in transit.
If your package is lost, damaged, or stolen in transit, please contact us within 48 hours of the expected delivery date or receipt of a damaged package. We will work with the carrier to file a claim and investigate the status of your shipment. If the package is confirmed lost by the carrier, we will arrange for a replacement shipment or a full refund at our discretion. If the package arrives damaged, please provide photographs of the damaged packaging and contents, and we will arrange for a replacement or refund.
The buyer is responsible for providing an accurate and complete shipping address at the time of order. If an incorrect or incomplete address is provided, the package may be delayed, returned to sender, or delivered to the wrong address. DBP is not responsible for packages lost, delayed, or misdelivered due to incorrect address information provided by the buyer. If a package is returned to sender due to an incorrect address, the buyer will be responsible for additional shipping fees to reship the package to the correct address. Please double-check your shipping address before submitting your order.
All orders are shipped in plain, unmarked packaging. No product names, brand names, or business references appear on the exterior of the package. The return address will show our business name only. This is done to protect the privacy of our customers and the nature of our research products.
We currently ship only within the United States. We do not ship to international addresses, APO/FPO addresses, or P.O. boxes in certain locations. If you have questions about whether we can ship to your address, please contact us at pay@dearbornbulklabs.com before placing your order.
For any questions about shipping, tracking, or delivery, please contact us at pay@dearbornbulklabs.com. Please include your order number and tracking number (if available) in your inquiry. We will respond to all shipping-related inquiries within 24-48 hours.